A clear and supportive process
We keep the process straightforward, respectful, and carefully managed from the very beginning. Here's what to expect when you work with FamilyAmour.
Straightforward from the start
From your first enquiry to follow-up and reporting, every stage is managed professionally and with care.
Five simple steps
From your first enquiry to the supervised session and follow-up, every stage is managed professionally and with care.
Submit an enquiry or referral
Contact us with details about your situation. This can be done by a parent, solicitor, social worker, or other professional.
Case review and assessment
We review the information provided and assess the most suitable contact arrangement for your circumstances.
Session planning
We work with all parties to agree dates, location, and session structure that meets everyone's needs.
Supervised contact session
The session takes place with professional supervision in a calm, structured environment focused on the child.
Follow-up and reporting
Session records are maintained and detailed observation reports can be provided where required.
How we prepare
We take care of the planning so you can focus on what matters most, the time with your child.
Clear communication
We will confirm all arrangements in advance including date, time, location, and any specific requirements.
Support and guidance
Both parties receive information about what to expect and how the session will be structured.
Safety planning
We assess any safety considerations and put appropriate measures in place before the session.
Flexible scheduling
Sessions can be arranged at times that work for all parties, including weekends where possible.
What happens during contact
Sessions are conducted in a calm, structured environment. A trained professional is present throughout to observe, support where needed, and ensure the child's safety and wellbeing.
We encourage positive interaction while maintaining appropriate boundaries. The focus is always on creating a comfortable experience for the child.
Follow-up and reporting
Session records
Basic records of all sessions are maintained for reference and continuity.
Observation reports
Detailed written reports can be prepared for court, legal, or professional purposes where requested.
Ongoing support
We can support ongoing contact arrangements with regular sessions as needed.
Ready to Start?
Take the next step
Whether you're a parent seeking safe contact or a professional making a referral, we're here to help you through the process.